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Mental Health Billing Services for Faster Payments

Mental health billing services become critical when therapy and psychiatry claims keep being denied despite proper care. Frequent rejections from CPT selection, ICD-10 linkage, modifier misuse, and payer edits delay payments and raise AR days. At Avenue Billing Services, our mental health billing services across the USA align coding, compliance, and payer rules to accelerate reimbursements.

Get a Behavioral Health Billing Audit

    Why Behavioral Health Billing
    Demands Specialized Expertise

    Behavioral health billing is fundamentally different from standard medical billing because psychotherapy services are time-based, documentation-driven, and governed by strict payer-specific mental health and substance use disorder regulations.

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      Incorrect psychotherapy code selection (30/45/60-minute sessions)

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      Frequent medical necessity denials for therapy

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      SUD/IOP/PHP documentation inconsistencies

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      Group therapy documentation not meeting guidelines

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      Missing or incomplete progress notes

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      Incorrect pairing of E/M + psychotherapy add-on codes

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      Payer-specific restrictions for telebehavioral health

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      Lack of treatment-plan alignment with billed services

    We eliminate these challenges with BH-specific coders, documentation alignment tools, payer-rule engines, and structured denial prevention workflows.

    Comprehensive Behavioral Health RCM & Billing Services

    Our outsourced behavioral health billing services manage the complete revenue cycle from eligibility verification and authorization to coding, clean claim submission, payment posting, and denial appeals.

    Behavioral Health Billing
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      Correct time-based CPT selection

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      Clean claim creation aligned with payer rules

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      Telebehavioral health compliance (POS 10/02, modifier 95)

    Behavioral Health Coding
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      Psychotherapy coding (90791, 90832–90837)

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      E/M + psychotherapy add-on accuracy

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      DSM-5 → ICD-10 diagnosis mapping

    SUD, IOP & PHP Billing Workflows
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      MAT program documentation validation

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      IOP/PHP daily service capture

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      Facility vs non-facility billing optimization

    A/R & Denial Recovery
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      30/60/90+ day structured follow-up

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      Denial categorization & root-cause correction

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      Appeals for medical necessity & documentation issues

    Credentialing & Enrollment
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      Medicaid behavioral health enrollment

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      Commercial payer participation

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      Facility-level BH enrollment & CAQH management

    Behavioral Health Compliance
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      Medical necessity guideline alignment

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      Treatment-plan documentation reviews

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      Time tracking & psychotherapy note validation

    Reporting & Behavioral Health Analytics
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      Session-duration revenue insights

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      Provider-level performance metrics

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      Authorization, utilization & denial dashboards

    Behavioral Health Services
    & Programs We Bill

    Psychotherapy Services

    Initial diagnostic evaluation (90791)

    Individual therapy (90832, 90834, 90837)

    Family therapy

    Group therapy (90853)

    Crisis psychotherapy

    Add-on psychotherapy with E/M

    Psychiatry & Medication Management

    Psychiatric diagnostic

    E/M + psychotherapy combination billing

    Medication management sessions

    Incident-to billing for NP/PA workflows

    Substance Use Disorder (SUD) Treatment

    MAT visits

    Counseling integrated with MAT

    SUD assessments

    Toxicology screening billing

    Case-management services (when allowed)

    Intensive Outpatient Programs (IOP)

    Daily group therapy

    Individual therapy

    Treatment-plan alignment

    Per-diem billing workflows

    Partial Hospitalization Programs (PHP)

    Multi-modal therapy capture

    Clinical documentation validation

    Program-day compliance requirements

    Behavioral Health Testing & Assessments

    Psychological testing

    Neuropsych testing

    Cognitive assessments

    Screening tools (PHQ-9,
    GAD-7, AUDIT, DAST)

    Fast-Track Billing
    Pathways for Urgent Care

    Rapid Diagnostic Billing
    Pathway

    Covers 15–30 minute tests → ensures correct coding, medical necessity, and bundling accuracy.

    Acute Injury Billing
    Pathway

    Lacerations, fractures, burns → auto-apply correct complexity levels + documentation mapping.

    Walk-In Fast-Track Visit
    Billing

    Short E/M visits → automated MDM/time
    validation + POS accuracy.

    After-Hours & Weekend
    Billing Pathway

    Handles after-hours codes, urgent-care POS, and payer-specific weekend rules.

    Occupational Health &
    Worker’s Comp Billing

    Employer forms, injury documentation, panel
    rules → dedicated workflow.

    Facility vs. Non-Facility
    Alignment

    Automatic differentiation between POS 20 vs 11 for correct reimbursement.

    Behavioral Health Billing
    Workflow

    Every BH claim goes through a multi-step accuracy pipeline

    Verify documentation + minutes

    Map DSM-5 diagnoses to ICD-10

    Validate psychotherapy time thresholds

    Apply payer-specific telehealth rules

    Run NCCI edit checks

    Confirm medical necessity criteria

    Submit clean claim

    Monitor payment + correct denials

    Appeal when required

    Top Behavioral Health Billing
    Challenges & Our Solutions

    Our Fix: Documentation-verification engine + clinical alignment.

    Every claim is coded, checked, and validated with precision.

    Every claim is coded, checked, and validated with precision.

    Every claim is coded, checked, and validated with precision.

    Every claim is coded, checked, and validated with precision.

    Common Behavioral Health
    Claim Denials & Fixes

    Denial Code

    CO-50

    CO-16

    CO-119

    CO-97

    CO-167

    Issue

    Not medically necessary

    Missing info

    Benefit limitation

    Bundled service

    Invalid service

    Why It Happens

    Therapy notes incomplete

    Time not documented

    Frequency limit for counseling

    Incorrect add-on psychotherapy

    Telehealth billed without correct
    POS/modifier

    Fix

    Add progress note + goals

    Document minutes + session details

    Verify eligibility + adjust schedule

    Validate correct E/M + psychotherapy pairing

    Apply POS 10/02 + modifier 95

    EHR/EMR Systems We
    Support for Behavioral Health

    Behavioral Health
    Subspecialties We Support

    Psychiatry

    Psychology

    Substance Use Disorder Clinics

    Addiction Treatment Centers

    Mental Health Counselors

    Marriage & Family Therapists

    Social Workers (LCSW, LMSW)

    Telebehavioral Health Providers

    Why Behavioral Health
    Providers Choose Us

    98% Clean
    Claim Rate

    30–50% Reduction
    in Denials

    BH-specialist coders
    trained in psychotherapy
    & SUD rules

    Documentation-aligned
    billing to prevent medical-
    necessity denials

    Real-time tracking of
    authorization, eligibility
    & session utilization

    Dedicated behavioral
    health billing team

    States We Serve

    New York

    North Carolina

    Florida

    South Carolina

    Massachusetts

    Alabama

    Stabilize Revenue for Behavioral Health &
    Therapy Services

    Consult behavioral health billing specialists skilled in time-based
    coding, authorizations, and telebehavioral compliance.

    Frequently Asked Questions

    Coding, billing, documentation validation, telehealth compliance, SUD billing, and denials/appeals for therapy and psychiatry.

    Because sessions are time-based, documentation is specific, and therapy rules vary across payers.

    Yes, including MAT, daily group sessions, documentation checks, and per-diem workflows.

    Yes, we ensure progress notes align with billed time and methods.

    Yes, all providers, therapists, psychiatrists, and SUD programs.